Halt Scanner — Help & Contact
Halt Scanner monitors NASDAQ trading halts in real time and pushes you an alert the instant a stock halts — and again when it's set to resume. If you need help, have a question, or found a bug, we're happy to help.
Contact
We typically respond within 1–2 business days. Please include your device model and iOS version so we can help faster.
It watches every NASDAQ trading halt in real time, enriches each halt with live price, volume, float, and up/down direction, and sends you a push notification the moment a stock halts. A live countdown shows the estimated or posted resume time so you can prepare for the reopen.
Premium unlocks live countdown timers, enriched market data, and push alerts, with a 7-day free trial for new subscribers. You can start a subscription from the paywall inside the app. To cancel, open the iOS Settings app → tap your name → Subscriptions → Halt Scanner → Cancel Subscription. Cancelling before the trial ends avoids any charge.
If you subscribed on another device, or you're an early buyer with lifetime Premium, open the app and use Restore Purchases (on the welcome or paywall screen). Make sure you're signed in with the same Apple ID you used to purchase.
Halt alerts require notifications to be enabled. Open iOS Settings → Halt Scanner → Notifications and make sure Allow Notifications is on (Lock Screen, Banners, and Sounds). In the app's Settings tab you can also choose which halt reasons, directions, and price ranges trigger a push. If alerts still don't arrive, reinstalling the app and re-enabling notifications usually resolves it — and feel free to email us.
All purchases are processed by Apple, and all refund requests are handled and decided by Apple. To request one, use Apple's Report a Problem page or your Apple ID purchase history. See our Terms of Service for details.
No. Halt Scanner is an informational tool only and does not provide financial, investment, or trading advice. Trading halt data comes from public feeds that can have delays or errors — always verify with your broker before trading.