AI MedConsult
Branded monthly Lead Management Report for an AI-powered patient engagement platform serving medical practices across the United States.
A monthly report that practices actually open.
AI MedConsult is a HIPAA-compliant AI receptionist for medical practices — handling inbound patient calls, web chat, and lead intake around the clock. Each month, the platform sends practice owners a Lead Management Report summarizing engagement, conversion, and recovered revenue from the AI’s work.
The previous report was a plain table of numbers. It got opened, glanced at, and forgotten. Hampton Design was brought in to redesign the monthly report into a branded, scannable artifact — one that makes the AI’s impact obvious in five seconds and proves the platform’s value to non-technical owners.
Pixel-tight email across five clients, light and dark.
Email is a constrained medium — Apple Mail, Gmail, Outlook desktop, Yahoo, and Outlook mobile each render HTML differently, and dark mode reverses everything if you don’t plan for it. The redesign locked the layout to a single 600px-wide responsive frame, used inline styles only, and shipped with a Vercel chart-rendering API that returns pre-rendered donut and bar charts as PNGs — bypassing the SVG/CSS compatibility issues that break charts in Outlook.
For dark mode, every color, border, and divider has a paired dark-mode value driven by @media (prefers-color-scheme: dark) and Outlook’s [data-ogsc] attribute. A custom iOS Gmail font fallback handles the long-standing bug where iOS Gmail strips custom fonts.
The whole report is delivered as a drop-in Razor template: the AI MedConsult engineering team plugs in the practice’s data and ships the email — no design work required for each new client.
Switch between practices on the left, preview each email client up top, and toggle light or dark mode — the report renders identically across the matrix.